This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

Simply return your product and we'll give you a refund for 30 days.

No, the battery is not included with the vest. However, you can use any 5V power banks to power the vest. Additionally, we offer a 10,000mAh lithium-Ion power bank which can be purchased at an exclusive discount during checkout or from our home store.

First and foremost - please ensure your power bank or battery is fully charged.

Connect your power bank or battery to the USB port found inside the vest's inner pocket. Activate the heating zones by pressing and holding the power button for 3 seconds located on the left chest.

The vest will begin a preheat phase lasting five minutes, indicated by the power button flashing red.

After preheating, the vest automatically shifts to medium heat, shown by the power button glowing solid white. For adjusting the heat level to your comfort, simply press the power button briefly. Each press changes the heating level, with the power button cycling through solid red, white, and blue to show the current setting.

Red = Solid High

White = Solid Medium

Blue = Solid Blue

Absolutely! All Alpha Heated Vests are TSA-friendly and suitable for air travel.

On a full charge, the battery provides up to 8 hours of heating, depending on the heating intensity level selected.

Certainly! The vest is designed to provide long-lasting warmth, making it ideal for extended outdoor activities in cold conditions.